Building AI systems for the future of operations, automation, and autonomous workflows. Founder of OpsRadar. Learning relentlessly.
We are witnessing a bizarre double standard in enterprise AI.
When a company hires a fresh employee, they don’t hand them a laptop on day one and expect them to magically know the entire corporate strategy, past client wins, and internal pricing rules without training. They onboard them. They give them an internal handbook. They teach them.
Yet, executives are firing experienced humans, replacing them with a raw LLM API, and then getting angry when the agent hallucinates or fails.
AI isn't magic it’s trained on human experience. If you don't give your agents a dedicated, structured "Company Brain" to learn your specific business context, you haven't hired an automated workforce. You’ve just hired an army of interns with amnesia. Stop trying to automate your workflows until you build the infrastructure to actually train your agents.