I watched this post blow up recently:
"Something light for summer."
"Gentle cleanser that doesn't dry out."
People weren't searching like Google.
They were searching like they were texting a friend.
The problem?
Most website search bars only understand keywords.
So visitors type what they want...
Get zero results...
And leave.
Meanwhile businesses keep spending money on ads to bring those same people in.
I wanted to see what would happen if a website could actually understand intent.
So I tested KnowChat on a mock IKEA store.
I typed:
"Something light for summer."
Instead of showing nothing, it instantly found relevant products and recommended them.
(see video)
This is exactly why I built KnowChat.
Not another chatbot.
A way for websites to understand what customers actually mean.
Because people don't search in keywords anymore.
They search in conversations.
If your website still expects keywords, you're probably losing customers without realizing it.
Try it yourself at knowchat.pro