1 post
The fastest way to reply to customers
The Same Question, the 100th Time
Support agents send the same accurate answer every time, in seconds, in whichever tool the ticket lives in, and in the customer's language.
Where's my order? How do I reset my password? Can I get a refund? KeyText turns every repeat answer into a slash command in Intercom, Gmail, and HubSpot, and /es translates your reply to Spanish. Less typing, faster replies. Support folks, what question do you answer most?
#KeyText #CustomerSupport #CustomerService #SupportTeam #Intercom #CX #ChromeExtension #ProductivityHacks